https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695905#M142671 <P>Sky Pucks are intended for connection to Smart TVs not Sky Glass TVs<span class="lia-unicode-emoji" title=":winking_face:">😉</span></P><P>&nbsp;</P><P>There is no need to attach a Sky Puck to a Sky Glass TV<span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> Thu, 18 Jul 2024 18:02:59 GMT Exiled-in-HH 2024-07-18T18:02:59Z https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695844#M142665 <P>Unable to get into any channel on my Glass TV - even BBC One stating I have to upgrade my subscription. ???</P> Thu, 18 Jul 2024 17:06:37 GMT https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695844#M142665 lou+lou+D 2024-07-18T17:06:37Z https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695854#M142666 <P>Do you&nbsp; mean you have&nbsp; connected&nbsp; a sky puck to your&nbsp; sky glass&nbsp; tv,&nbsp;</P> Thu, 18 Jul 2024 17:14:55 GMT https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695854#M142666 peter-marlow+1966 2024-07-18T17:14:55Z https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695855#M142667 <P>Streaming Hub - do you mean Sky BB Hub (router)?<BR /><BR /></P><P>Have you changed your ISP?</P><P>&nbsp;</P><P>Have you updated your BB settings on the Glass TV?</P> Thu, 18 Jul 2024 17:15:20 GMT https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695855#M142667 Exiled-in-HH 2024-07-18T17:15:20Z https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695866#M142668 <P>Yes .. I think that's what you call it - it's a small black box connected to my Glass TV</P> Thu, 18 Jul 2024 17:20:10 GMT https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695866#M142668 lou+lou+D 2024-07-18T17:20:10Z https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695879#M142670 <P>Then it's&nbsp; asking&nbsp; you to subscribe&nbsp; to the whole home by the sounds of it&nbsp; as the puck is to be used&nbsp; with any other tv, you just need to plug an arial&nbsp; into the back of the glass tv&nbsp;</P> Thu, 18 Jul 2024 17:25:01 GMT https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695879#M142670 peter-marlow+1966 2024-07-18T17:25:01Z https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695905#M142671 <P>Sky Pucks are intended for connection to Smart TVs not Sky Glass TVs<span class="lia-unicode-emoji" title=":winking_face:">😉</span></P><P>&nbsp;</P><P>There is no need to attach a Sky Puck to a Sky Glass TV<span class="lia-unicode-emoji" title=":thinking_face:">🤔</span></P> Thu, 18 Jul 2024 18:02:59 GMT https://helpforum.sky.com/t5/Sky-Glass/I-have-connected-my-new-Streaming-Hub-to-my-Glass-TV-but-unable-to-access-any-channel-m/m-p/4695905#M142671 Exiled-in-HH 2024-07-18T18:02:59Z