topic Screen has black and white stripe 20cms in Sky Glass

Screen has black and white stripe 20cms

Wallace58 — Wed, 17 Jul 2024 08:28:47 GMT

Screen has gone black and white stripe 20cms wide

Re: Screen has black and white stripe 20cms

Exiled-in-HH — Wed, 17 Jul 2024 09:09:39 GMT

How long have you had the Glass TV?

Re: Screen has black and white stripe 20cms

Daniel0210 — Wed, 17 Jul 2024 09:11:42 GMT

Screen has gone black and white stripe 20cms wide

You've posted this on both the Glass and Sky Q boards so which platform do you have?

Re: Screen has black and white stripe 20cms

Fothergill1 — Wed, 17 Jul 2024 12:52:26 GMT

@Wallace58 I had something similar with my Glass TV which suddenly developed a vertical 2 inch dark grey line on the screen. A normal reboot didn't help so I left the TV unplugged overnight and the line disappeared and luckily it never came back.

Give it a try but if it doesn't resolve the issue or if it keeps coming back you should call Sky for additional troubleshooting and if necessary a replacement TV (assuming it is still within its 24 month warranty).