topic Re: Paramount plus doesnt work since i changed to sky glass in Sky Glass

Paramount plus doesnt work since i changed to sky glass

Angrycustomer9999 — Sun, 14 Jul 2024 09:49:34 GMT

Paramount plus worked fine untill I changed to sky glass, I have all the right packages for it as they haven't changed, it just won't let me log into paramount plus now.

Any help?

Re: Paramount plus doesnt work since i changed to sky glass

Exiled-in-HH — Sun, 14 Jul 2024 09:57:09 GMT

Did you change from Sky Q ... you'll need to relink your accounts🙁

Re: Paramount plus doesnt work since i changed to sky glass

Fothergill1 — Sun, 14 Jul 2024 10:25:39 GMT

@Angrycustomer9999If you moved from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link):

https://www.sky.com/help/articles/sky-marketplace-upgrade

You should be able to re-register as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions

Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription.

Also, see the following link:

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus