topic Technical Problem each time im using on demand for tv shows in Sky Glass

Technical Problem each time im using on demand for tv shows

Leigh2909 — Sat, 13 Jul 2024 14:56:53 GMT

Does anyone else have the above problem. I can watch 2 episodes on an on demand tv show and then it showing technical problem loading programme/shows. Same problem when I try to watch normal tv after watching on demand. I have to switch off puck or reset Can anyone help.

Re: Technical Problem each time im using on demand for tv shows

Chrisee — Sun, 14 Jul 2024 06:27:56 GMT

@Leigh2909 most probably an issue with your internet connection it coukd be poor WiFi or sometimes by the way your ISP operates their network most recently Hyperoptic customers have hit issues. The latter is not a possibility if you use Sky, BT/EE or Virgin Media it is confined to thecsmaller operators.

Re: Technical Problem each time im using on demand for tv shows

Mr+Flibbles+86 — Sun, 14 Jul 2024 09:14:05 GMT

Hi there @Leigh2909 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147