topic Sky glass box issue! in Sky Glass https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-box-issue/m-p/4679461#M141755 <P>Hi, I need to make a report. I have recently activated my sky glass account package including sky broadband and their have been loads of issues. First my sky keeps cutting out in my front room and that box is the closest to the broadband router.</P><P>&nbsp;</P><P>Secondly the &nbsp;box keeps switching off, I have restarted the broadband router numerous times and it keep on having the same issues. The WiFi in the house in general is terribly weak. This has been happening for the past three weeks. I need your assistance asap.</P> Fri, 28 Jun 2024 21:32:53 GMT Fada_Foster 2024-06-28T21:32:53Z Sky glass box issue! https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-box-issue/m-p/4679461#M141755 <P>Hi, I need to make a report. I have recently activated my sky glass account package including sky broadband and their have been loads of issues. First my sky keeps cutting out in my front room and that box is the closest to the broadband router.</P><P>&nbsp;</P><P>Secondly the &nbsp;box keeps switching off, I have restarted the broadband router numerous times and it keep on having the same issues. The WiFi in the house in general is terribly weak. This has been happening for the past three weeks. I need your assistance asap.</P> Fri, 28 Jun 2024 21:32:53 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-box-issue/m-p/4679461#M141755 Fada_Foster 2024-06-28T21:32:53Z Re: Sky glass box issue! https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-box-issue/m-p/4679468#M141756 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4091353">@Fada_Foster</a>&nbsp;</P><P>&nbsp;</P><P>You are not talking to Sky. This is a customer helps customer forum. Sky Glass and Stream needs strong WiFi in order to be able to work. If your broadband and phone is with Sky you can dial 150 to speak to customer service and see if then can supply a WiFi extender.</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 28 Jun 2024 21:57:30 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-box-issue/m-p/4679468#M141756 mikealanr 2024-06-28T21:57:30Z