topic Re: Sky VIP in Sky Glass

Sky VIP

Ruthi80 — Sat, 08 Jun 2024 17:59:22 GMT

Hi, I've recently recontracted with upgrade to sky glass TV. Subsequently my sky VIP has reverted to silver from gold (as per "new" customer status). How do I get this corrected? Thanks

Re: Sky VIP

Jporch316 — Sat, 08 Jun 2024 18:02:42 GMT

@Ruthi80 wrote:
Hi, I've recently recontracted with upgrade to sky glass TV. Subsequently my sky VIP has reverted to silver from gold (as per "new" customer status). How do I get this corrected? Thanks

Hi @Ruthi80

@I have escaped your issue to sky community online support team

please keep a lookout for a chat invitation to start the support

Re: Sky VIP

Greenfingers001 — Sun, 09 Jun 2024 08:12:26 GMT

Thanks for escalating this. We’ve sent @Ruthi80 an invite to chat.