topic Re: Sky Glass - Go back one step after adding to playlist in Sky Glass

Sky Glass - Go back one step after adding to playlist

Stwutter1973 — Sun, 02 Jun 2024 10:59:49 GMT

Hi,

Most weeks I go onto my TV guide on Glass, and scroll thru to add some programmes to my Playlist. When I add the series, I can't see a way to go back one step to the previous screen so I can keep scrolling. Nothing works, and the back button just takes me back to the home page, and I have to go back in the TV Guide and scroll back to where I was.

Is the a bug or is this just the way it is (or am I missing something obvious?)?.

Re: Sky Glass - Go back one step after adding to playlist

Fothergill1 — Sun, 02 Jun 2024 16:24:54 GMT

@Stwutter1973 Try rebooting your Glass TV by unplugging it for a couple of minutes. When you plug it back in again it will take about a minute to reboot.

If that doesn't help try clearing the remote and pairing it again as follows

Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)
Press 1 and 3 together for three seconds (bluetooth mode). A connected message should appear on your screen, press continue and it's all done.

Re: Sky Glass - Go back one step after adding to playlist

MarkGoldsmith — Sun, 02 Jun 2024 18:03:05 GMT

@Stwutter1973 wrote:
Hi,

Most weeks I go onto my TV guide on Glass, and scroll thru to add some programmes to my Playlist. When I add the series, I can't see a way to go back one step to the previous screen so I can keep scrolling. Nothing works, and the back button just takes me back to the home page, and I have to go back in the TV Guide and scroll back to where I was.

Is the a bug or is this just the way it is (or am I missing something obvious?)?.

@Stwutter1973 when you are scrolling through the TV Guide to add shows to the playlist, are you pressing select on the highlighted show, and then selecting the Add Series button, or are you highlighting the show on the TV Guide and then pressing the + button on your remote? (this will add the show to your playlist without you having to leave the TV Guide).

Also what software version do you have on your Sky Glass (go to Settings -> System Management -> System Info and it will tell you the Build version).

Personally if i select a show from the TV Guide (so it opens the programme page) and then press the back button it takes me back to that exact point on the TV Guide. So it could be something that is working differently for you due to the software version (I'm on the latest QS28). Alternatively it could also be a local glitch that is fixable by unplugging the Glass TV as advised by @Fothergill1