topic Re: Can’t sign sky glass contract in Sky Glass

Can’t sign sky glass contract

Kirsty113 — Mon, 27 May 2024 15:38:05 GMT

Can't sign sky glass credit agreement been on phone most of the day and sky are about as much use as a chocolate fire guard.

Re: Can’t sign sky glass contract

Fothergill1 — Mon, 27 May 2024 21:26:07 GMT

@Kirsty113 Welcome to the forum. You don't give any details explaining what is happening and/or why you can't sign the credit agreement. The following link may help you: Signing your Glass Credit Agreement

Good luck 🤞

Re: Can’t sign sky glass contract

Kirsty113 — Tue, 28 May 2024 02:55:50 GMT

I can click on link and see agreement next page say something has gone wrong and can't go further. Done about 3 million times.

Re: Can’t sign sky glass contract

Kirsty113 — Tue, 28 May 2024 04:11:47 GMT

Re: Can’t sign sky glass contract

Fothergill1 — Tue, 28 May 2024 08:00:21 GMT

@Kirsty113 I have escalated your post to the community Messaging Team who will invite you to an online chat for some more troubleshooting.

The link below explains how the procedure works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Keep a look out for the speech chat bubble that will appear on the bottom left of your screen when you are logged onto this forum (you will need to refresh your browser from time to time until you see the chat bubble). When the blue bubble does appear you have 48 hours to respond or the chat will be automatically closed. Note replies from Sky are not instant so you will need to regularly check the chat thread.

Re: Can’t sign sky glass contract

Lisa-P1987 — Tue, 28 May 2024 08:09:10 GMT

Thanks for escalating this. We’ve sent @Kirsty113 an invite to chat.