topic Re: TV sticking in Sky Glass

TV sticking

Peter8 — Wed, 22 May 2024 07:10:31 GMT

My sky gkass TV on any channel keeps sticking and repeating itself . Annoying is not the word. How do u fix this?

Re: TV sticking

MarkGoldsmith — Wed, 22 May 2024 07:46:42 GMT

Have you tried unplugging the Tv for 10 minutes and seeing if that helps?

Re: TV sticking

Exiled-in-HH — Wed, 22 May 2024 08:04:04 GMT

Have you check your connection speed using the Netflix network check?

Re: TV sticking

Wayne+1976 — Wed, 22 May 2024 10:52:03 GMT

My sky glass and puck are doing the same on itv and sky gold

Re: TV sticking

Peter8 — Wed, 22 May 2024 11:01:19 GMT

It does happen alot on itv , gold weird ? What did u do?

Re: TV sticking

Wayne+1976 — Wed, 22 May 2024 11:04:43 GMT

I rang sky they said just keep a eye on it as they have had no reports .

Re: TV sticking

Exiled-in-HH — Wed, 22 May 2024 11:25:25 GMT

@Peter8 and @Wayne+1976 have you checked your connection speeds to the internet using the Netflix network check on the devices?

Re: TV sticking

Wayne+1976 — Wed, 22 May 2024 12:24:01 GMT

Yes I've done that and because I have sky broadband I've done a speed check all fine.

Re: TV sticking

Exiled-in-HH — Wed, 22 May 2024 16:38:50 GMT

@Wayne+1976 what result did you get?

Re: TV sticking

Wayne+1976 — Wed, 22 May 2024 17:54:11 GMT

32.9 MBs great for streaming and downloads

Re: TV sticking

MarkGoldsmith — Wed, 22 May 2024 17:57:12 GMT

@Wayne+1976 wrote:
32.9 MBs great for streaming and downloads

So that's borderline for the Sky Stream platform. The minimum recommended speed is 25-30 Mbps depending on if the content you are watching is HD or UHD. Obviously if you are using the internet on other devices at the same time or have multiple Sky streaming devices then you will suffer issues with the streaming.

Re: TV sticking

Wayne+1976 — Wed, 22 May 2024 18:48:03 GMT

But every other channel works perfect no drop outs , only 2 channels are playing up . Itv and gold