topic Re: Sound quality in Sky Glass

Sound quality

Jonthelwell1 — Thu, 16 May 2024 18:12:02 GMT

Sound is crackling on all sky channels and netflix too .. TV through the aerial is fine ... Any ideas ?

Mr+Flibbles+86 — Fri, 17 May 2024 07:33:41 GMT

Hi there @Jonthelwell1 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Tom-W19 — Sun, 19 May 2024 07:49:29 GMT

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.