topic Book the boxing in Sky Glass

Book the boxing

Ellie69 — Thu, 16 May 2024 12:19:54 GMT

I have active subscriptions but it won't let me book the boxing

Re: Book the boxing

Fothergill1 — Thu, 16 May 2024 13:21:11 GMT

Hi @Ellie69 You don't give any details of the problem but you should be able to book the fight as follows:

Go to the home screen and select Sport (3 to the right of playlist). Go down the page a little and you will find the Fight advertised. Click on "Explore" and it brings up an option that says Book Here. Select that and enter your pin.

Re: Book the boxing

Ellie69 — Thu, 16 May 2024 13:49:58 GMT

It's not giving me that option when I've gone to do it on my app it says I don't have an active subscription?

Re: Book the boxing

Fothergill1 — Thu, 16 May 2024 13:55:35 GMT

@Ellie69 Try rebooting your Glass/Stream by unplugging it for a minute or so. When you plug it in again it will take about a minute to reboot and then try again.

If it still won't work post back here and I will escalate your post to the Community Messaging Team who will invite you to an online chat.