https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-stuck-on-quot-you-re-now-connected-quot-after-updating/m-p/4640054#M139677 <P>The volume can go up and down from the remote but it can't move beyond the "continue" page after updating. I've tried every kind of reset possible.&nbsp;</P> Sat, 11 May 2024 20:27:37 GMT Nick1882 2024-05-11T20:27:37Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-stuck-on-quot-you-re-now-connected-quot-after-updating/m-p/4640054#M139677 <P>The volume can go up and down from the remote but it can't move beyond the "continue" page after updating. I've tried every kind of reset possible.&nbsp;</P> Sat, 11 May 2024 20:27:37 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-stuck-on-quot-you-re-now-connected-quot-after-updating/m-p/4640054#M139677 Nick1882 2024-05-11T20:27:37Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-stuck-on-quot-you-re-now-connected-quot-after-updating/m-p/4640349#M139694 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4048737">@Nick1882</a>&nbsp;</P><P>&nbsp;</P><P>Are you able to pull the plug for 10 minutes and then connect via ethernet cable ?</P> Sun, 12 May 2024 13:35:59 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-stuck-on-quot-you-re-now-connected-quot-after-updating/m-p/4640349#M139694 Jporch316 2024-05-12T13:35:59Z