https://helpforum.sky.com/t5/Sky-Glass/My-sky-puck-box/m-p/4635028#M139409 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4043027">@Antsmall70</a>&nbsp;</P><P>&nbsp;</P><P>The community will need a bit more information than 'its not working'. In what way isn't it working? Is there any error messages? Have you tried a reboot? How is it connected to the internet (WiFi / ethernet) etc.</P><P>&nbsp;</P><P>We will then do our best to assist.</P><P>&nbsp;</P><P>MikeAlanR&nbsp;</P> Sat, 04 May 2024 08:35:50 GMT mikealanr 2024-05-04T08:35:50Z https://helpforum.sky.com/t5/Sky-Glass/My-sky-puck-box/m-p/4635013#M139407 <P>Good morning&nbsp;</P><P>my sky box is not working&nbsp;</P> Sat, 04 May 2024 08:00:45 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-puck-box/m-p/4635013#M139407 Antsmall70 2024-05-04T08:00:45Z https://helpforum.sky.com/t5/Sky-Glass/My-sky-puck-box/m-p/4635027#M139408 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4043027">@Antsmall70</a>&nbsp;Have you tried unplugging it for a couple of minutes?</P><P>&nbsp;</P><P>if that doesn't work you will need to give us more information by what "not working" means so that the community can offer other suggestions.</P> Sat, 04 May 2024 08:35:51 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-puck-box/m-p/4635027#M139408 MarkGoldsmith 2024-05-04T08:35:51Z https://helpforum.sky.com/t5/Sky-Glass/My-sky-puck-box/m-p/4635028#M139409 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4043027">@Antsmall70</a>&nbsp;</P><P>&nbsp;</P><P>The community will need a bit more information than 'its not working'. In what way isn't it working? Is there any error messages? Have you tried a reboot? How is it connected to the internet (WiFi / ethernet) etc.</P><P>&nbsp;</P><P>We will then do our best to assist.</P><P>&nbsp;</P><P>MikeAlanR&nbsp;</P> Sat, 04 May 2024 08:35:50 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-puck-box/m-p/4635028#M139409 mikealanr 2024-05-04T08:35:50Z