https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen-on-Let-s-get-connected-remote-does-not-work-or-connect-with-TV/m-p/4634742#M139383 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4042656">@Alexlondonw1</a>&nbsp;wrote:<BR /><P>Frozen screen on Let's get connected - TV remote or Glass remote does not move or connect with tv</P><HR /></BLOCKQUOTE><P>Check you have removed the paper tab in its entirety from the battery compartment of the remote.&nbsp;</P><P>Turn the TV off at the wall for a minute then power it back on and try again.&nbsp;</P> Fri, 03 May 2024 17:15:12 GMT Padam_Padam 2024-05-03T17:15:12Z https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen-on-Let-s-get-connected-remote-does-not-work-or-connect-with-TV/m-p/4634727#M139382 <P>Frozen screen on Let's get connected - TV remote or Glass remote does not move or connect with tv</P> Fri, 03 May 2024 16:43:59 GMT https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen-on-Let-s-get-connected-remote-does-not-work-or-connect-with-TV/m-p/4634727#M139382 Alexlondonw1 2024-05-03T16:43:59Z https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen-on-Let-s-get-connected-remote-does-not-work-or-connect-with-TV/m-p/4634742#M139383 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4042656">@Alexlondonw1</a>&nbsp;wrote:<BR /><P>Frozen screen on Let's get connected - TV remote or Glass remote does not move or connect with tv</P><HR /></BLOCKQUOTE><P>Check you have removed the paper tab in its entirety from the battery compartment of the remote.&nbsp;</P><P>Turn the TV off at the wall for a minute then power it back on and try again.&nbsp;</P> Fri, 03 May 2024 17:15:12 GMT https://helpforum.sky.com/t5/Sky-Glass/Frozen-screen-on-Let-s-get-connected-remote-does-not-work-or-connect-with-TV/m-p/4634742#M139383 Padam_Padam 2024-05-03T17:15:12Z