topic Re: Advanced IP settings in Sky Glass

Advanced IP settings

MakkyD — Mon, 08 Apr 2024 06:51:25 GMT

Hi there,

I have an issue that I believe is caused by my security system for my business.

They can't seem to fix the equipment from causing it, but I always am able to work around it.

It's to do with assigning the wrong subnet (192.168.50.xxxx) to devices on my router, which is always fixable by manually assigning the correct IP address (192.168.1.xxx) and DNS settings, like I did with SKY Q, and all mobile devices, etc.

Sky glass seems to have dropped the ability to choose those settings? Which has essentially bricked my new TV.

Am I missing something obvious? Other than replacing the several thousand pound security system? 🙈

Many thanks,

Tom

Re: Advanced IP settings

TimmyBGood — Mon, 08 Apr 2024 07:57:30 GMT

@MakkyD wrote:
Sky glass seems to have dropped the ability to choose those settings? Which has essentially bricked my new TV.

I suspect Glass just wasn't designed with that need in mind: it's very unusual in domestic circumstances to require manual IP addressing.

Re: Advanced IP settings

Carl_E — Thu, 02 May 2024 19:33:37 GMT

It was possible previously, say, Christmas timeframe, to manually configure the IP details...

Now, it's on automatic, and doesn't let me change this by "selecting" on the setting... why, Sky?

Re: Advanced IP settings

127Andy — Thu, 27 Mar 2025 21:23:14 GMT

Did you get round this?! I have the same issue