topic Re: Sky glass in Sky Glass

Sky glass

Mattnaylor90 — Tue, 30 Apr 2024 20:00:21 GMT

I'm struggling to connect my new sky glass tv to my sky services

Re: Sky glass

SKY1992bf — Tue, 30 Apr 2024 20:11:15 GMT

@Mattnaylor90 You have posted in the sky Q so I assume you already have Q

you can't have Q and glass on the same account

if you have brought a glass tv and subscription directly from sky then your existing Q service will automatically be cancelled

if you have brought the tv second hand it can only be linked by calling sky and only once Q is cancelled and the relevant glass tv subscription taken out

or are you reverting back to Q and connecting to glass after cancelling your glass tv subscription

Re: Sky glass

Laing1 — Tue, 30 Apr 2024 20:56:19 GMT

@Mattnaylor90 I have moved your post to the Sky Glass forum

Re: Sky glass

MarkGoldsmith — Tue, 30 Apr 2024 21:06:52 GMT

@Mattnaylor90 can you provide more information on what you are trying to do and what your issue actually is? The more information you can provide the easier it will be for the community to provide assistance.