https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-puke-probably/m-p/4627319#M139001 <P>I have a problem with the puk for my sky glass it's not working properly on TV upstairs some channels sound like an alien and ones that work the lips aren't in sink with sound I need it sorted&nbsp;</P> Wed, 24 Apr 2024 18:31:37 GMT Clelland 2024-04-24T18:31:37Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-puke-probably/m-p/4627319#M139001 <P>I have a problem with the puk for my sky glass it's not working properly on TV upstairs some channels sound like an alien and ones that work the lips aren't in sink with sound I need it sorted&nbsp;</P> Wed, 24 Apr 2024 18:31:37 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-puke-probably/m-p/4627319#M139001 Clelland 2024-04-24T18:31:37Z https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-puke-probably/m-p/4627341#M139002 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4035566">@Clelland</a>&nbsp;</P><P>&nbsp;</P><P>The puck works independently from your Glass. This is a knowen issue with the pucks and has been reported a number of times on the forum:</P><P>&nbsp;</P><P>See: <A href="https://helpforum.sky.com/t5/Sky-Stream/QS025-Lip-Sync-Issues/m-p/4607728" target="_blank" rel="noopener">https://helpforum.sky.com/t5/Sky-Stream/QS025-Lip-Sync-Issues/m-p/4607728</A></P><P>&nbsp;</P><P>The noted resolution (workaround) is to change the settings for audio output to PCM.</P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 24 Apr 2024 18:54:54 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-glass-puke-probably/m-p/4627341#M139002 mikealanr 2024-04-24T18:54:54Z