topic Glass tv says technical issue in Sky Glass

Glass tv says technical issue

Zanevh — Mon, 08 Apr 2024 11:59:16 GMT

My tv won't allow me to do anything. It just says "sorry, because of a technical issue, you're currently experiencing limited services" and won't let me change anything. We tried the suggestions we found online but turning off broadband and tv un plugged etc. And it's still doing this.

Re: Glass tv says technical issue

Addie15 — Tue, 09 Apr 2024 07:28:08 GMT

Hi there, @Zanevh. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Glass tv says technical issue

Lisa-P1987 — Thu, 11 Apr 2024 10:27:39 GMT

We are still looking to help you @Zanevh . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks