topic Re: Feedback in Sky Glass

Fredback

Juliao — Sun, 07 Apr 2024 11:37:36 GMT

Sound is terrible after only a year. Constant feedback - anyone else the same?

Re: Fredback

TimmyBGood — Sun, 07 Apr 2024 11:54:33 GMT

Real electronic 'feedback' (output audio being recaptured as input) would be very unusual, and I don't think has ever been reported here. Could you describe what you are hearing?

Re: Feedback

Juliao — Sun, 07 Apr 2024 19:33:26 GMT

Maybe Feedback is the wrong word. There is a thumping sound on some words/ sentences similar to if it was blaring(?) It's obvs not blaring, not has it ever been. As it happens, it's starting to freeze when watching netflix

Re: Feedback

TimmyBGood — Sun, 07 Apr 2024 21:08:19 GMT

@Juliao wrote:

There is a thumping sound on some words/ sentences similar to if it was blaring(?)

The most common audio fault on Glass is a buzzing on bass notes at moderate volume or above: this is particularly noticeable on the theme tune for Succession, as an example.

Glass has a two year warranty, so you should be able to get the set swapped out.

Re: Fredback

Juliao — Mon, 08 Apr 2024 06:55:07 GMT

Ah that's it! Thanks

It is happening at a normal volume, not even a loud one. I will contact them.today. thanks again