topic Re: Tv sky glass issues in Sky Glass

Tv sky glass issues

Miss+jolisa+talbp — Wed, 03 Apr 2024 22:07:49 GMT

My tv pic ment is playing up and my tv keeps turning off watching tv programs I called up 3 weeks ago how can I get this sorted thanks

Re: Tv sky glass issues

mikealanr — Wed, 03 Apr 2024 22:36:20 GMT

Hi @Miss+jolisa+talbp

You arent talking to Sky. This is a customer helps customer forum. If you describe the issues you having the community will do it's best to assist. What do you mean by playing up? Do you mean TV channels not loading? What is your broadband speed? What troubleshooting tips have you tried already?

In terms of TV turning off. Sky Glass has quite an aggressive eco mode. See here for more info: https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology#:~:text=Your%20Sky%20Glass%20TV%20has,can%27t%20be%20turned%20off.

MikeAlanR

Re: Tv sky glass issues

Miss+jolisa+talbp — Wed, 03 Apr 2024 22:38:04 GMT

Keep getting pigmet issues and tv keep turning off and when turning on the volume is very high