topic Re: Sky glass in Sky Glass

Sky glass

Mswatsit — Sat, 23 Mar 2024 13:09:04 GMT

My sky glass is frozen

Re: Sky glass

Mswatsit — Sat, 23 Mar 2024 13:11:43 GMT

@Mswatsit wrote:
My sky glass is frozen

Re: Sky glass

Mswatsit — Sat, 23 Mar 2024 13:16:52 GMT

My sky tv is not working I turn tv on, when I press select nothing is working it's just frozen

Re: Sky glass is frozen.

Mswatsit — Sat, 23 Mar 2024 13:19:42 GMT

My sky tv is not working I turn tv on, when I press select nothing is working it's just frozen

some one answer, I'm paying a lot of money for this. HELP!

Re: Sky glass

peter-marlow+1966 — Sat, 23 Mar 2024 13:46:04 GMT

Turn it off, unplug it for a few minutes and plug it back in see if that works, how is the tv connected to the Internet ?

Re: Sky glass

Fothergill1 — Sat, 23 Mar 2024 14:03:15 GMT

@Mswatsit As suggested by @peter-marlow+1966 a simple reboot should sort it out and get you up and running again. Switch off your Glass or Stream puck at the plug socket and wait for a minute before switching it on again. It will take about a minute to reboot.

My own experience with Sky Glass is that you can confuse the TV with too many remote commands in quick succession with the result that it completely locks up (freezes). A reboot always sorted this out for me and over time I learnt not to be too vigorous with the remote commands.