topic Bluetooth pairing in Sky Glass

Bluetooth pairing

6SueF3 — Sat, 23 Mar 2024 09:29:22 GMT

Trying to pair iPad and iPhone 13 with Glass. Message is that devices are not supported. What does this mean?

Re: Bluetooth pairing

Padam_Padam — Sat, 23 Mar 2024 09:56:01 GMT

@6SueF3 wrote:
Trying to pair iPad and iPhone 13 with Glass. Message is that devices are not supported. What does this mean?

You cannot cast video or audio from an iPhone or iPad to a Glass TV. You can only pair Bluetooth headphones.

Re: Bluetooth pairing

Robbo46 — Sun, 02 Mar 2025 16:07:16 GMT

So if I have airpods pro But I cannot get bluetooth on Sky stream! any suggestion

cheers robin

Re: Bluetooth pairing

mikealanr — Sun, 02 Mar 2025 16:18:35 GMT

@Robbo46

I've replIed to your other thread. It's not supported functionality on stream. See: https://www.sky.com/help/articles/connecting-other-devices-sky-stream

MikeAlanR

Re: Bluetooth pairing

BigAl29 — Mon, 03 Mar 2025 14:37:48 GMT

I dont understand the previous replies, I have both iphone & ipad and both stream to glass on airplay

Re: Bluetooth pairing

mikealanr — Mon, 03 Mar 2025 19:40:31 GMT

Hi @BigAl29

That's different they were asking about audio to a device rather than airplay.

MikeAlanR

Re: Bluetooth pairing

BigAl29 — Tue, 04 Mar 2025 13:12:49 GMT

I understand that, but the first question from @6SueF3 was asking about pairing an iPad or iPhone, not just purely audio

Re: Bluetooth pairing

mikealanr — Tue, 04 Mar 2025 15:56:48 GMT

@BigAl29

I see what you mean. Back then airplay wasn't support it came later in 2024.

MikeAlanR

Re: Bluetooth pairing

Robbo46 — Wed, 05 Mar 2025 09:27:36 GMT

Hi, Thing is when you are selling a product SKY should state 'NO Bluetooth available! unless they want you to update to a more deared Product, which in turn becomes a Scam Issue.

thanks.

Re: Bluetooth pairing

BenJoBanjo — Wed, 05 Mar 2025 10:09:41 GMT

@Robbo46 wrote:
So if I have airpods pro But I cannot get bluetooth on Sky stream! any suggestion

cheers robin

Sky Stream pucks do not have Airplay capability. Only Glass TVs do.

You cannot send audio from a Stream puck to Bluetooth headphones. You would need to connect the headphones to the TV that the Stream puck is attached to, if it has Bluetooth audio capability of course.

Re: Bluetooth pairing

Robbo46 — Mon, 10 Mar 2025 09:42:15 GMT

Thanks for your reply, Just another thought WHY doesn'y anyone at SKY information answer one question. WHY have you blocked BLUETOOTH! every tv outlets has Bluetooth. Simple question right, So give us an answer please.

cheers Robbo.

Re: Bluetooth pairing

BenJoBanjo — Mon, 10 Mar 2025 09:47:58 GMT

@Robbo46 wrote:
Thanks for your reply, Just another thought WHY doesn'y anyone at SKY information answer one question. WHY have you blocked BLUETOOTH! every tv outlets has Bluetooth. Simple question right, So give us an answer please.

cheers Robbo.

Because the Sky Stream pucks are simple slave devices. They are different to most other streaming devices in that they have little or no on-board storage - all the apps and much of the UI is hosted on a server. They are designed simply to receive data from a server and send it to a TV via HDMI. They would need more processing power in order to output Bluetooth audio directly and Comcast, Sky's owners, wanted to keep the manufacturing cost of the pucks as low as possible, so therefore felt there was no need for it. Most TV's, to which the puck would be attached to, would have Bluetooth audio output so that's what they went with.

Re: Bluetooth pairing

6SueF3 — Mon, 10 Mar 2025 10:20:12 GMT

Thanks to everyone for your helpful answers. It was actually a Sky Glass TV I was trying to pair but have had no luck.