topic Re: I have received an email saying I have ordered a sky glass tv but I haven’t in Sky Glass

I have received an email saying I have ordered a sky glass tv but I haven’t

Ross34 — Thu, 21 Mar 2024 13:02:40 GMT

I have received an email saying I have ordered a sky glass tv but I haven't it. I just linked our new sky stream to an existing sky glass tv we already had.

Re: I have received an email saying I have ordered a sky glass tv but I haven’t

Padam_Padam — Thu, 21 Mar 2024 13:12:06 GMT

@Ross34 wrote:
I have received an email saying I have ordered a sky glass tv but I haven't it. I just linked our new sky stream to an existing sky glass tv we already had.

Sky's IT system is somewhat quirky. They seemed to be convinced I owned a Glass TV despite me only ever having just a Stream puck. I used to get emails all the time saying 'make your Sky Glass even better by adding X,Y or Z.'

You can probably ignore it but give Sky a call if you are concerned in any way. If another Glass TV shows up on your doorstep just reject the delivery.

Re: I have received an email saying I have ordered a sky glass tv but I haven’t

Fothergill1 — Thu, 21 Mar 2024 13:20:41 GMT

@Ross34 In addition to the suggestions from @Padam_Padam you could also check your future bills to see if there are any changes. https://www.sky.com/bill/streaming-tv/future