topic Re: Adverts in Sky Glass

Adverts

Elaine531 — Tue, 19 Mar 2024 20:24:30 GMT

I pay for no adverts but have started getting adverts tonight when using netflix

Re: Adverts

GD1 — Tue, 19 Mar 2024 20:29:53 GMT

@Elaine531 Adverts on Netflix are dependant on the level of subscription you have for Netflix.

Sky Ultimate TV includes the Netflix Standard with Ads plan (2 screens + HD)
You can upgrade to Netflix Standard (2 screens + HD, no ads) or Netflix Premium (4 screens + HD/UHD, no ads).

Re: Adverts

mikealanr — Tue, 19 Mar 2024 20:45:16 GMT

Hi @Elaine531

As @GD1 has pointed out the Netflix teir is different to Ad Skipping. As per this article: https://www.sky.com/help/articles/ad-skipping-sky-glass it doesn't apply to Netflix.

MikeAlanR

Re: Adverts

Elaine531 — Tue, 19 Mar 2024 20:54:02 GMT

We have watched 6 episodes with no adverts in but tonight we watched another netflix episode and it has adverts

Re: Adverts

mikealanr — Tue, 19 Mar 2024 21:27:25 GMT

Hi @Elaine531

As pointed out Netflix with Ads is the basic tier that comes included with Sky. Ad Skipping Pack from Sky doesn't allow ad skipping (or remove ads) on netflix. If you want to remove ads you need to upgrade your netflix pack. You can do this in my Sky app, on the web or calling Sky customer service.

Netflix is a 3rd party app, it is up to netflix when they insert ads. Not every Sky series has ads for example. So you won't necessarily see ads every time. The only way to remove them completely is to upgrade.

https://www.sky.com/help/articles/netflix-faqs

MikeAlanR

Re: Adverts

Elaine531 — Tue, 19 Mar 2024 21:31:17 GMT

Thank you for clarifying

Re: Adverts

TimmyBGood — Wed, 20 Mar 2024 09:33:21 GMT

@Elaine531

And note that because Netflix knows exactly what you have been watching, they can offer your (anonymous) individual profile to potential advertisers who will choose whether or not to pay Netflix to insert advertising content targeted at you. It's a very different business model to traditional broadcast advertising: any particular 'Netflix with Ads' subscriber may see no advertising, some, or lots, depending on whether Netflix has advertising clients who want to reach them.