topic Re: Remote in Sky Glass

Remote

Leesky2 — Mon, 18 Mar 2024 19:05:53 GMT

Hi, my batteries have leaked again in my remote and it is now not working correctly.

Leesky2 — Mon, 18 Mar 2024 19:21:17 GMT

Hello, is there anyone available to help with ordering a new remote.

Jporch316 — Mon, 18 Mar 2024 19:52:07 GMT

@Leesky2 wrote:
Hello, is there anyone available to help with ordering a new remote.

To order a new remote under warranty use the following link

Replace remote

mikealanr — Mon, 18 Mar 2024 19:53:14 GMT

This is a customer helps customer forum. If the batteries were not the ones included in the remote, this would be accidental damage and you would need to buy a remote from Amazon. See: https://www.sky.com/help/articles/damaged-or-lost-sky-glass-remote

If the batteries were the ones that the remote shipped with, you should be covered by warranty. You can order a replacement here: https://www.sky.com/help/forms/streaming-tv-remote

Or you can call Sky customer service.

MikeAlanR