topic Wi-Fi extension gone in Sky Glass

Wi-Fi extension gone

Jks123 — Mon, 18 Mar 2024 16:23:57 GMT

When we first got Sky Glass we had the normal Hub wifi and also an _EXT in the room where the television is. Just recently I've noticed that this extension cannot be found therefore the wifi connection in the rooms furthest from the hub has deteriorated. Why has this happened?

Re: Wi-Fi extension gone

GD1 — Mon, 18 Mar 2024 18:37:14 GMT

@Jks123 Glass TV & Pucks don't have wifi mesh built in unlike Sky Q

Therefore if wifi is patchy suggest either ethernet from the TV to the hub, or powerline adapters.

Re: Wi-Fi extension gone

MarkGoldsmith — Mon, 18 Mar 2024 18:37:26 GMT

@GD1 wrote:
@Jks123 Glass TV & Pucks don;t have wifi mesh built in unlike Sky Q

Therefore if wifi is patchy suggest either ethernet from the TV to the hub, or powerline adapters.

When connecting via ethernet, ensure you have also disabled the Wifi in the Glass/Puck's network settings. Without doing this you may notice it swtiching constantly between Wifi and ethernet and that causing issues.

Re: Wi-Fi extension gone

Jporch316 — Mon, 18 Mar 2024 19:53:30 GMT

Sky q used to provide a simple WiFi mesh system between the boxes

on top of the options above you could try a mesh system

Re: Wi-Fi extension gone

TimmyBGood — Tue, 19 Mar 2024 11:35:38 GMT

@Jks123

The _ext suffix would typically indicate there was a non-Sky range extender device if some kind in use. A Q television box wouldn't broadcast a signal with that format.