topic Re: 4 app blank screen in Sky Glass

4 app blank screen

Jowil62 — Tue, 05 Mar 2024 10:25:07 GMT

4 app has been a blank screen for over a week. Spoken with Sky twice. Apparently a technical error that they are working on!
anyone else have this issue?

Re: 4 app blank screen

caesarome — Tue, 05 Mar 2024 10:29:57 GMT

What platform is this on, Sky Q or Sky Glass/Stream ?

Re: 4 app blank screen

MarkGoldsmith — Tue, 05 Mar 2024 10:58:42 GMT

@Jowil62 if on Sky Glass and Sky Stream, read this thread for a workaround solution. The post marked as answer provides the workaround whilst Sky and Channel 4 are working together to resolve the issue.

https://helpforum.sky.com/t5/Sky-Glass-Live/Channel-4-app-on-sky-glass-goes-to-a-blank-screen/m-p/4534068#M133324

Re: 4 app blank screen

Jowil62 — Tue, 05 Mar 2024 12:27:03 GMT

It's sky glass

Re: 4 app blank screen

Jowil62 — Tue, 05 Mar 2024 12:28:19 GMT

Thank you I will try this

Re: 4 app blank screen

Jowil62 — Tue, 05 Mar 2024 12:33:07 GMT

I was told by the tech man not to reset it

Re: 4 app blank screen

MarkGoldsmith — Tue, 05 Mar 2024 15:58:17 GMT

@Jowil62 wrote:
I was told by the tech man not to reset it

Well thats the current workaround to the issue if you ever get it.

Re: 4 app blank screen

Jowil62 — Tue, 05 Mar 2024 16:08:38 GMT

Thank you. I'm going to try it in the morning. Sick of waiting for them