topic netflix in Sky Glass

netflix

Peterwood96 — Sun, 03 Mar 2024 20:02:23 GMT

Just been looking at my account and have noticed that we are paying for netflix as an extra when we already have it included in our entertainment package. Would they be any difference in our netflix subscription if we were to cancel the extra one.

Re: netflix

MarkGoldsmith — Sun, 03 Mar 2024 20:12:11 GMT

@Peterwood96 it's likely you are paying extra to upgrade your Netflix subscription. The Sky subscription comes bundled with either the legacy Netflix Basic tier (this would apply if your Sky contract was taken out or renewed prior to December) or Netflix's new standard with ads tier (this would apply if your Sky contract or you record tracked since December or made any changes to your Sky TV package since then),

How exactly is the extra Netflix charge being listed on your Sky bill?

Re: netflix

MarkGoldsmith — Sun, 03 Mar 2024 20:16:51 GMT

Netflix has 3 tiers in total:

Standard with ads ( allows you to watch on up to 2 devices simultaneously and everything is HD content).

Standard ( same as previous tier but no ads)

Premium (allows you to watch on up to 4 devices simultaneously and UHD)

Re: netflix

Anonymous — Sun, 03 Mar 2024 23:25:00 GMT

Hi @Peterwood96 ,

It sounds like you have an upgraded Netflix on your account, these are the extra fee pricing for Sky Glass/Stream.

Regards,

Daniel.