topic Re: Wrong region in Sky Glass

Wrong region

DomEssex — Fri, 01 Mar 2024 18:47:14 GMT

This issue is not new as ive seen many posts on the same thing.

How do i get my correct region now that ive moved into deepest Essex.

GD1 — Fri, 01 Mar 2024 18:49:32 GMT

@DomEssex Did you tell Sky you moved? Did you go through their Home move team?

DomEssex — Fri, 01 Mar 2024 18:51:31 GMT

Yes I went through the move team. You have to call them to update your address. The address is fine on the system.

DomEssex — Sat, 02 Mar 2024 23:37:30 GMT

Any idea how to fix it? Do i really have to call sky, be on hold for 30mins, for them to 'fix it'?

Jporch316 — Sun, 03 Mar 2024 10:37:22 GMT

I've seen a few posts like these .... it can take up to a few weeks for the change to happen

You could try and email viewerR@sky.uk and advise them of your issue