topic Re: Bad download speed in Sky Glass

Bad download speed

Paul207 — Thu, 22 Feb 2024 20:59:18 GMT

Download speed less tha 10mbp tv freezes drops out

Re: Bad download speed

MarkGoldsmith — Thu, 22 Feb 2024 21:25:09 GMT

@Paul207 wrote:
Download speed less tha 10mbp tv freezes drops out

I'm going to guess you have the Glass connected via WiFi. If so then your issue will be the strength and stability of your WiFi network.

I'd recommended disabling WiFi on the Glass settings and connecting it to your router (or a power line adapter) via Ethernet cables. Alternatively look at setting up a mesh WiFi network.

Re: Bad download speed

Fothergill1 — Thu, 22 Feb 2024 22:38:53 GMT

@Paul207 The post by @MarkGoldsmith is spot on.

The minimum speeds recommended by Sky for Glass/Stream are as follows:

HD = 25mbps

UHD = 30mbps

HD + 1 puck = 30mbps

UHD + 1 puck = 35mbps

Re: Bad download speed

Exiled-in-HH — Fri, 23 Feb 2024 09:10:01 GMT

@Paul207 what sort of BB Service do you have?

Who is your ISP?