https://helpforum.sky.com/t5/Sky-Glass/Remote-odd-behaviour/m-p/4562254#M135561 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3508335">@Shazz1607</a>&nbsp; Have a read of the following:<BR /><BR />Reset the remote<BR /><BR />Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)<BR />Press 1 and 3 together for three seconds (bluetooth mode) and follow any on-screen instructions.<BR /><BR />The next option sounds insane but a number of users have reported it resolving the issue with their remotes. You could try holding the remote at both ends and giving it a gentle twist as though you were wringing out a towel. It<BR /><BR />You can also try removing the batteries and leaving them out the remote for several hours before replacing them. Some users have reported this has resolved some dodgy remote behaviour.<BR /><BR />If none of these options work you can request a replacement remote via this link: <A href="https://www.sky.com/help/forms/streaming-tv-remote" target="_blank">https://www.sky.com/help/forms/streaming-tv-remote</A><BR /><BR />If you have an old Sky Q remote, you can use that as an interim solution whilst you await the new remote.</P> Tue, 13 Feb 2024 22:18:13 GMT MarkGoldsmith 2024-02-13T22:18:13Z https://helpforum.sky.com/t5/Sky-Glass/Remote-odd-behaviour/m-p/4562228#M135560 <P>My remote is not connecting to the channel I want , ie channel 1 is channel 4 , most are mixed up .<span class="lia-unicode-emoji" title=":sad_but_relieved_face:">😥</span> How do I fix it so I can get the channel I want</P> Tue, 13 Feb 2024 21:52:49 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-odd-behaviour/m-p/4562228#M135560 Shazz1607 2024-02-13T21:52:49Z https://helpforum.sky.com/t5/Sky-Glass/Remote-odd-behaviour/m-p/4562254#M135561 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3508335">@Shazz1607</a>&nbsp; Have a read of the following:<BR /><BR />Reset the remote<BR /><BR />Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)<BR />Press 1 and 3 together for three seconds (bluetooth mode) and follow any on-screen instructions.<BR /><BR />The next option sounds insane but a number of users have reported it resolving the issue with their remotes. You could try holding the remote at both ends and giving it a gentle twist as though you were wringing out a towel. It<BR /><BR />You can also try removing the batteries and leaving them out the remote for several hours before replacing them. Some users have reported this has resolved some dodgy remote behaviour.<BR /><BR />If none of these options work you can request a replacement remote via this link: <A href="https://www.sky.com/help/forms/streaming-tv-remote" target="_blank">https://www.sky.com/help/forms/streaming-tv-remote</A><BR /><BR />If you have an old Sky Q remote, you can use that as an interim solution whilst you await the new remote.</P> Tue, 13 Feb 2024 22:18:13 GMT https://helpforum.sky.com/t5/Sky-Glass/Remote-odd-behaviour/m-p/4562254#M135561 MarkGoldsmith 2024-02-13T22:18:13Z