https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-tv-remote-stopped-working/m-p/4559555#M135407 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3970434">@Adegboyega</a>&nbsp;some things to try:<BR /><BR />Reset the remote<BR /><BR />Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)<BR />Press 1 and 3 together for three seconds (bluetooth mode) and follow any on-screen instructions.<BR /><BR />The next option sounds insane but a number of users have reported it resolving the issue with their remotes. You could try holding the remote at both ends and giving it a gentle twist as though you were wringing out a towel. It<BR /><BR />If none of these options work you can request a replacement remote via this link: <A href="https://www.sky.com/help/forms/streaming-tv-remote" target="_blank">https://www.sky.com/help/forms/streaming-tv-remote</A><BR /><BR />If you have an old Sky Q remote, you can use that as an interim solution whilst you await the new remote.</P> Sat, 10 Feb 2024 21:13:13 GMT MarkGoldsmith 2024-02-10T21:13:13Z https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-tv-remote-stopped-working/m-p/4559553#M135406 <P>My sky glass tv remote has stopped working and the buttons are malfunctioning. Can I request for another one?</P> Sat, 10 Feb 2024 21:10:39 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-tv-remote-stopped-working/m-p/4559553#M135406 Adegboyega 2024-02-10T21:10:39Z https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-tv-remote-stopped-working/m-p/4559555#M135407 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3970434">@Adegboyega</a>&nbsp;some things to try:<BR /><BR />Reset the remote<BR /><BR />Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)<BR />Press 1 and 3 together for three seconds (bluetooth mode) and follow any on-screen instructions.<BR /><BR />The next option sounds insane but a number of users have reported it resolving the issue with their remotes. You could try holding the remote at both ends and giving it a gentle twist as though you were wringing out a towel. It<BR /><BR />If none of these options work you can request a replacement remote via this link: <A href="https://www.sky.com/help/forms/streaming-tv-remote" target="_blank">https://www.sky.com/help/forms/streaming-tv-remote</A><BR /><BR />If you have an old Sky Q remote, you can use that as an interim solution whilst you await the new remote.</P> Sat, 10 Feb 2024 21:13:13 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-tv-remote-stopped-working/m-p/4559555#M135407 MarkGoldsmith 2024-02-10T21:13:13Z