topic Tv remote in Sky Glass

Tv remote

donna75 — Wed, 07 Feb 2024 16:33:47 GMT

My TV remote isn't working. The volume won't work tried resetting it won't work the remote is only 1 month old

Re: Tv remote

Jones_The_Cat — Wed, 07 Feb 2024 16:49:19 GMT

@donna75 wrote:
My TV remote isn't working. The volume won't work tried resetting it won't work the remote is only 1 month old

The remotes are notoriously bad. Order a free replacement here:

https://www.sky.com/help/forms/streaming-tv-remote

Re: Tv remote

Fothergill1 — Wed, 07 Feb 2024 19:32:03 GMT

@donna75Have a look at the links below to remote troubleshooting guides which may help you:

Troubleshooting guide

Remote help

You could also try holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. Even though it sounds an unlikely solution it has got many faulty remotes working again (including mine on two occasions).

If none of the above help then I would request a replacement at the following link: Streaming TV replacement remote

If you have one available you can use a Sky Q remote while you wait for a replacement.