https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-stopped-working-and-Sky-wont-replace-as-5-weeks-out-of-warranty/m-p/4554649#M135040 <P>Sky screen suddenly became pixcelated as in just coloured stripes no volume. Rang sky glass and after over an hour on the phone told us couldn't be fixed and wanted an up front payment of £490 to replace it. We are still paying finance for the original tv. We are not in a position to do that so the other suggestion was set up a new finance agreement to run along side the current one. I was not prepared to start paying for new sky glass TV which could potentially go wrong in 2 years.&nbsp; I have Tvs in my house that are over 10 years old and still going strong.&nbsp; With no compromise I have now cancelled sky and will not be recommending them.</P> Sun, 04 Feb 2024 22:32:55 GMT Sammylou0407 2024-02-04T22:32:55Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-stopped-working-and-Sky-wont-replace-as-5-weeks-out-of-warranty/m-p/4554649#M135040 <P>Sky screen suddenly became pixcelated as in just coloured stripes no volume. Rang sky glass and after over an hour on the phone told us couldn't be fixed and wanted an up front payment of £490 to replace it. We are still paying finance for the original tv. We are not in a position to do that so the other suggestion was set up a new finance agreement to run along side the current one. I was not prepared to start paying for new sky glass TV which could potentially go wrong in 2 years.&nbsp; I have Tvs in my house that are over 10 years old and still going strong.&nbsp; With no compromise I have now cancelled sky and will not be recommending them.</P> Sun, 04 Feb 2024 22:32:55 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-stopped-working-and-Sky-wont-replace-as-5-weeks-out-of-warranty/m-p/4554649#M135040 Sammylou0407 2024-02-04T22:32:55Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-stopped-working-and-Sky-wont-replace-as-5-weeks-out-of-warranty/m-p/4554862#M135041 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966162">@Sammylou0407</a>&nbsp;wrote:<BR /> <P>&nbsp;</P> <P>We are still paying finance for the original tv.</P> <HR /></BLOCKQUOTE> <P>Unfortunately with a two year warranty and either 24 or 48 month loan repayment terms, that's quite possible.</P> Mon, 05 Feb 2024 11:02:52 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-stopped-working-and-Sky-wont-replace-as-5-weeks-out-of-warranty/m-p/4554862#M135041 TimmyBGood 2024-02-05T11:02:52Z https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-stopped-working-and-Sky-wont-replace-as-5-weeks-out-of-warranty/m-p/4628813#M139066 <P style="font-size: smaller; color: #939799;"><I>(removed)</I></P> <P>Ive had 3 in just ovet 2 years due to poor build quality and this ones now broken.</P> <P>Sky won't replace</P> <P style="font-size: smaller; color: #939799;"><I>(removed)</I></P> <P>They're an awful awful company</P> <P style="font-size: smaller; color: #939799;"><I><BR />Moderator note: Removed inappropriate language<BR /><BR /></I></P> Fri, 26 Apr 2024 15:23:11 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Glass-stopped-working-and-Sky-wont-replace-as-5-weeks-out-of-warranty/m-p/4628813#M139066 Curtis2 2024-04-26T15:23:11Z