topic Re: Sky live magnet in Sky Glass

Sky live magnet

annoyed+michelle — Sun, 04 Feb 2024 19:31:11 GMT

I have just recieved my sky live . My questions are :-

1, does the magnet effect the picture after awhile . I had an issue years ago when a magnet in a speaker made the side of the screen a funny colour .

2, do I need a zoom account to make video calls ? I presumed I could use FaceTime,messenger or similar

Re: Sky live magnet

mikealanr — Sun, 04 Feb 2024 20:13:20 GMT

Hi @annoyed+michelle

You would hope that as it has been designed for the live camera to be positioned at the top of the Glass unit this has been accounted for. I've not had any problems nor seen any reports on the forum.

Yes you need an account, the set up process is pretty simple, see: https://www.sky.com/help/home/sky-tv/sky-tv-glass/sky-tv-live/sky-live-apps/articles/sky-live-using-zoom

Sky have never marketed any other call / meeting service. The legal bit states: "Video call: Callers and recipients require Zoom for video calling on a compatible device." https://www.sky.com/glass/sky-live/product

Hope this helps

MikeAlanR

Re: Sky live magnet

peter-marlow+1966 — Sun, 04 Feb 2024 20:49:49 GMT

I have had the sky live camera since it first came out and it does not effect the picture and yes you do need to setup a zoom account no you can't facetime

Re: Sky live magnet

TimmyBGood — Sun, 04 Feb 2024 20:58:29 GMT

@annoyed+michelle wrote:

1, does the magnet effect the picture after awhile . I had an issue years ago when a magnet in a speaker made the side of the screen a funny colour .

That must have been a CRT set: magnets have no such effect on LCD panels

2, do I need a zoom account to make video calls ? I presumed I could use FaceTime,messenger or similar

Zoom is the partner chosen by Sky, probably because they really need the user numbers after their post-pandemic slump. Apple and Facebook are much less likely to be interested in such a partnership, particularly as they have their own hardware to sell.

Re: Sky live magnet

peter-marlow+1966 — Sun, 04 Feb 2024 21:15:37 GMT

You will need to use a laptop, tablet, or a pc to open a zoom account, you will have to put email address in on one of theses they will then show on your zoom on the account on the app on the sky live apps rail, you will then have to send anyone on your account an invitation to join you

Re: Sky live magnet

peter-marlow+1966 — Mon, 05 Feb 2024 07:52:04 GMT

Also I think anyone you invite will need to have zoom on there devices, not 100% sure on that. You will need to check that out