https://helpforum.sky.com/t5/Sky-Glass/sky-glass-is-automatically-turning-itself-off-whilst-im-watching/m-p/4553935#M134944 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3965436">@koontz1</a>&nbsp;</P><P>&nbsp;</P><P>Sky Glass has an eco mode as detailed here: <A href="https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology#:~:text=Eco%20mode,on%20your%20Sky%20Glass%20remote" target="_blank">https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology#:~:text=Eco%20mode,on%20your%20Sky%20Glass%20remote</A>.</P><P>&nbsp;</P><P>If no activity it will display an on screen message and you need to dismiss it with your remote. The message on screen is rather brief and can easily be missed.</P><P>&nbsp;</P><P>However if you are confident that it is just turning off while watching without any prompt, you will need to contact sky customer services and ask for a replacement unit under warranty as we are mainly fellow subscribers here.</P><P>&nbsp;</P><P>MikeAlanaR</P> Sat, 03 Feb 2024 20:07:16 GMT mikealanr 2024-02-03T20:07:16Z https://helpforum.sky.com/t5/Sky-Glass/sky-glass-is-automatically-turning-itself-off-whilst-im-watching/m-p/4553917#M134940 <P>sky glass is automatically turning itself off whilst im watching</P> Sat, 03 Feb 2024 19:27:56 GMT https://helpforum.sky.com/t5/Sky-Glass/sky-glass-is-automatically-turning-itself-off-whilst-im-watching/m-p/4553917#M134940 koontz1 2024-02-03T19:27:56Z https://helpforum.sky.com/t5/Sky-Glass/sky-glass-is-automatically-turning-itself-off-whilst-im-watching/m-p/4553935#M134944 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3965436">@koontz1</a>&nbsp;</P><P>&nbsp;</P><P>Sky Glass has an eco mode as detailed here: <A href="https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology#:~:text=Eco%20mode,on%20your%20Sky%20Glass%20remote" target="_blank">https://www.sky.com/help/articles/sky-glass-tv-turning-on-off-glance-motion-technology#:~:text=Eco%20mode,on%20your%20Sky%20Glass%20remote</A>.</P><P>&nbsp;</P><P>If no activity it will display an on screen message and you need to dismiss it with your remote. The message on screen is rather brief and can easily be missed.</P><P>&nbsp;</P><P>However if you are confident that it is just turning off while watching without any prompt, you will need to contact sky customer services and ask for a replacement unit under warranty as we are mainly fellow subscribers here.</P><P>&nbsp;</P><P>MikeAlanaR</P> Sat, 03 Feb 2024 20:07:16 GMT https://helpforum.sky.com/t5/Sky-Glass/sky-glass-is-automatically-turning-itself-off-whilst-im-watching/m-p/4553935#M134944 mikealanr 2024-02-03T20:07:16Z