topic Re: Power-up error message in Sky Glass

Power-up error message

RaiJay — Mon, 29 Jan 2024 03:23:19 GMT

Randomly got this message and tried to power on and off multiple times, much to my disappointment. Anyone know how to fix this?

Re: Power-up error message

MarkGoldsmith — Mon, 29 Jan 2024 09:15:44 GMT

@RaiJay that could be caused when the TV isn't connected to the internet.

Try unplugging your router for a few minutes

Try unplugging your TV for a few minutes

How is your TV connected to the internet, it is possible to try connecting it via ethernet cable ( if its connected via WIfi) and then unplug the TV for a couple of minutes and see if that helps get it further.

Re: Power-up error message

RaiJay — Mon, 29 Jan 2024 11:07:20 GMT

Hi,

Thank you for your response.

It was set up with WiFi, but as I've recently changed providers, I put the new network key in and now that's what is showing and can't get back to home to do anything.

Re: Power-up error message

MarkGoldsmith — Mon, 29 Jan 2024 11:26:48 GMT

So that is showing all the signs of it not connecting to your WiFi in that case. I'd suggest trying connecting via Ethernet if possible to at least get it booted and then you can try the WiFi setup again.