topic Re: Itv1 - is it fixed yet?! in Sky Glass

Itv1 - is it fixed yet?!

PieMark — Sun, 28 Jan 2024 18:49:41 GMT

We've had issues with itv1 for months now on sky glass and was told in december it's still being investigated. Is this the case?

Issues are for ITV1 ONLY on both live tv and playback where it's been restarted as though it's a tv recording(I.e looks like live tv recording on q);

1) resuming a paused programme stops the tv from working
2) rewind will often cause the tv to stop working

3) in the rare cases rewind works if we fast forward later on it stops the tv working

4) if we restart a programme and it's not opening through ITVX then we can't fast forward/pause. Have to turn tv off and try and again. Then it does work.

Re: Itv1 - is it fixed yet?!

peter-marlow+1966 — Sun, 28 Jan 2024 19:19:09 GMT

I have a 55inch sky glass tv and I watched the football on itv1 this afternoon, paused it, fast forward it, and my wife & I are watching dancing on ice now with no problems, have you tried unplugging the tv at the mains for a while then plugging it back in ? I have had no problems with itv1 or itvx

Re: Itv1 - is it fixed yet?!

peter-marlow+1966 — Sun, 28 Jan 2024 19:22:56 GMT

To fast forward on itvx you must pay itvx subscription this includes pausing the program aswell on itvx premium, if you are not subscribing then you have to watch the adverts on itvx aswell

Re: Itv1 - is it fixed yet?!

Jporch316 — Sun, 28 Jan 2024 19:26:43 GMT

@peter-marlow+1966 wrote:
To fast forward on itvx you must pay itvx subscription this includes pausing the program aswell on itvx premium, if you are not subscribing then you have to watch the adverts on itvx aswell

Skys advert skipping add on allows me to ff and rewind and ff the adverts

Re: Itv1 - is it fixed yet?!

peter-marlow+1966 — Sun, 28 Jan 2024 19:33:13 GMT

Sorry got that a bit wrong, have you created an account in itvx ?

Re: Itv1 - is it fixed yet?!

Jones_The_Cat — Sun, 28 Jan 2024 22:04:21 GMT

@peter-marlow+1966 wrote:
To fast forward on itvx you must pay itvx subscription this includes pausing the program aswell on itvx premium, if you are not subscribing then you have to watch the adverts on itvx aswell

Incorrect.
The Ad-skipping pack on Sky Glass/Stream allows you to fast forward the ads on ITVX on demand content.
Paying for ITVX Premium removes the ads from ITVX on demand content.

Re: Itv1 - is it fixed yet?!

PieMark — Mon, 29 Jan 2024 08:06:03 GMT

Thanks for the replies all.

just to confirm for anyone reading this in future with same issue;

- we had sky ad skipping extra so could fast forward ads

- when I refer to fast forward apps on 'live tv' I mean when we would pause or restart a show that was live/still live.

we think this is fixed now by unplugging the tv OVERNIGHT.

i have that in caps as We had previously (and multiple times) x seconds or x minutes all under 10mins every time.