topic Re: Brassic Season 5 in Sky Glass

Brassic Season 5

Michelle95 — Wed, 24 Jan 2024 21:24:54 GMT

I've been watching Brassic seasons 1-4, and want to watch Season 5. It's there on Sky Max, but I just get an error message when I try to watch it - sorry this item is currently unavailable.

Re: Brassic Season 5

Michelle95 — Wed, 24 Jan 2024 21:31:26 GMT

Seems it's only episode 1 that's the issue. How do I get this rectified please?

Re: Brassic Season 5

mikealanr — Wed, 24 Jan 2024 21:57:04 GMT

Hi @Michelle95

We are fellow subscribers here. You will need to email Sky's viewer relations: viewerR@sky.uk

They will get the relevant team to investigate. In the meantime check SkyGo as it may still be there to watch.

MikeAlanR

Re: Brassic Season 5

AndyT76 — Sun, 18 Feb 2024 21:21:30 GMT

@Michelle95 We have the same issue - Season 5 episode 1 will not play.

was this rectified? If so what is the fix?

Thanks

Re: Brassic Season 5

Amber32 — Mon, 22 Apr 2024 18:29:47 GMT

We're having the same issue but with season 5 episode 2 onwards

Has anyone had a solution?

Re: Brassic Season 5

AndyT76 — Mon, 22 Apr 2024 18:39:02 GMT

The fault recified itself. Can't really give you an explantion.

Regards

AndyT

Re: Brassic Season 5

Michelle95 — Mon, 22 Apr 2024 18:40:11 GMT

I just had to end up watching it on the Sky go app. Telephoned the help desk who were unable to help, they said there wasn't an issue with the stream and must've been a problem at my end.

Re: Brassic Season 5

Amber32 — Mon, 22 Apr 2024 19:28:00 GMT

Ah okay thankyou will give that a go. Shame they weren't more useful though as it must be a problem if a few are experiencing the same

Re: Brassic

Siobhain — Wed, 15 May 2024 15:36:33 GMT

Having a similar issue with regards brassic,can watch the first episode of series 5 but not getting anywhere with episodes 2 onwards, quite frustrating.any help would be gratefully appreciated.

Re: Brassic Season 5

scottyr86 — Tue, 21 May 2024 08:26:20 GMT

I have the same issue. episode 1 works fine and then nothing for the restof series 5. i did notice that the christmas special still plays fine though. I have emailed and awaiting a response. will let you know when i hear back if theres a fix.