https://helpforum.sky.com/t5/Sky-Glass/issue-with-prime-app-subscription/m-p/4536383#M133517 <P>Which movie are you trying to play?</P> Sun, 14 Jan 2024 18:22:27 GMT Exiled-in-HH 2024-01-14T18:22:27Z https://helpforum.sky.com/t5/Sky-Glass/issue-with-prime-app-subscription/m-p/4536135#M133498 <P>Trying to play prime films but get a notification telling me I can play film with proper payment details but they are correct when click to play in a red notification box which I can't seem to cancel said details</P><P>&nbsp;</P> Sun, 14 Jan 2024 13:34:27 GMT https://helpforum.sky.com/t5/Sky-Glass/issue-with-prime-app-subscription/m-p/4536135#M133498 kuppy 2024-01-14T13:34:27Z https://helpforum.sky.com/t5/Sky-Glass/issue-with-prime-app-subscription/m-p/4536314#M133510 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3939423">@kuppy</a>&nbsp;</P><P>&nbsp;</P><P>Given prime is an Amazon app and it seems like an Amazon account issue not sure how much help we can be. I guess one thing to check is, does the prime app work on other devices?</P><P>&nbsp;</P><P>If it's not, you will need to speak to Amazon support.</P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 14 Jan 2024 16:54:50 GMT https://helpforum.sky.com/t5/Sky-Glass/issue-with-prime-app-subscription/m-p/4536314#M133510 mikealanr 2024-01-14T16:54:50Z https://helpforum.sky.com/t5/Sky-Glass/issue-with-prime-app-subscription/m-p/4536383#M133517 <P>Which movie are you trying to play?</P> Sun, 14 Jan 2024 18:22:27 GMT https://helpforum.sky.com/t5/Sky-Glass/issue-with-prime-app-subscription/m-p/4536383#M133517 Exiled-in-HH 2024-01-14T18:22:27Z https://helpforum.sky.com/t5/Sky-Glass/issue-with-prime-app-subscription/m-p/4536393#M133521 <P>Are you trying to rent or buy a film from Amazon Prime? That would be the only reason I'd suspect any warning about payment methods to come up.</P> Sun, 14 Jan 2024 18:38:44 GMT https://helpforum.sky.com/t5/Sky-Glass/issue-with-prime-app-subscription/m-p/4536393#M133521 MarkGoldsmith 2024-01-14T18:38:44Z