https://helpforum.sky.com/t5/Sky-Glass/New-Sky-Glass-TV-and-discovery/m-p/4534855#M133375 <P>This is currently a known issue that Sky and Discovery + are investigating that is seemingly affecting some devices.</P><P>&nbsp;</P> Fri, 12 Jan 2024 22:09:43 GMT MarkGoldsmith 2024-01-12T22:09:43Z https://helpforum.sky.com/t5/Sky-Glass/New-Sky-Glass-TV-and-discovery/m-p/4534806#M133372 <P>Today I received a new Sky Glass TV.</P><P>As part of the set-up I tried to install discovery+.</P><P>Although I appear to have done everything correct in the installation of discovery+, when I click on the discovery+ icon, the screen will go black for a period of time, then the screen will go grey, I get a message that I am not connected to the internet, told to reconnect and try again.</P><P>Additionally I get an error 400 message.</P><P>I have tried a reboot of the router, turned the TV off at the wall for 3 minutes etc.</P><P>I have been to settings &gt; system management&gt; resets and updates and selected 'refresh updates' .... no difference.</P><P>Using the SKY pages I can see that my Sky and discovery+ accounts are already linked.</P><P>Strange that in Sky.com, the link to activate 'discoveryplus', when you click on the link Sky.com/discoveyplus-activate ........ I get a bad reqest message.</P><P>I have had the TV for less than 12 hours, and there already appears to be issues ..... this does not bode well!!</P><P>Regards, Andrew Russell</P> Fri, 12 Jan 2024 21:08:26 GMT https://helpforum.sky.com/t5/Sky-Glass/New-Sky-Glass-TV-and-discovery/m-p/4534806#M133372 AndrewRussell 2024-01-12T21:08:26Z https://helpforum.sky.com/t5/Sky-Glass/New-Sky-Glass-TV-and-discovery/m-p/4534855#M133375 <P>This is currently a known issue that Sky and Discovery + are investigating that is seemingly affecting some devices.</P><P>&nbsp;</P> Fri, 12 Jan 2024 22:09:43 GMT https://helpforum.sky.com/t5/Sky-Glass/New-Sky-Glass-TV-and-discovery/m-p/4534855#M133375 MarkGoldsmith 2024-01-12T22:09:43Z