topic Re: Technical fault strikes again! in Sky Glass

Technical fault strikes again!

Sarahskins — Wed, 03 Jan 2024 22:12:13 GMT

Last few minutes of the darts final and screen goes blank. Waiting for programme to load then technical fault message comes up. I am sick to death of Sky Glass doing this.

Re: Technical fault strikes again!

SuzanneCF — Wed, 03 Jan 2024 22:26:19 GMT

You will see there's another thread where three of us had the same issue so it's clearly a technical fault with Sky that can't be blamed on individual network issues. Been having a few issues with it glitching in the last couple of days on live TV.

Re: Technical fault strikes again!

Ladyboxer — Wed, 04 Feb 2026 18:45:04 GMT

Hi, did you ever manage to fix the problem because I am having a nightmare with it? Sky help keep sending me back to community help. Tried everything from reset, full reboot, and also factory reset and still it does it. Fed up. Hopefully you got it sorted!

Thanks

Re: Technical fault strikes again!

Sarahskins — Wed, 04 Feb 2026 18:47:59 GMT

Hi there. It was a long time ago now but if I recall I had an issue with the line outside and they replaced a cable. It was to do with the WiFi. I would ask for an engineer to check your outside lines if you've exhausted all avenues inside. Hope this helps.