topic Sky Max On Demand in Sky Glass

Sky Max On Demand

Simon+Beer — Tue, 02 Jan 2024 20:52:13 GMT

I have Sky Glass and I have the UHD package. I'm trying to watch the series The Enfield Hauntings and it will only let me watch 1 episode. I have my settings set at auto so when I download something it downloads it in either HD or UHD. Can anyone help??

Re: Sky Max On Demand

MarkGoldsmith — Tue, 02 Jan 2024 21:08:02 GMT

@Simon+Beer If you have Sky Glass, you aren't downloading anything as Sky Glass doesn't have a hard drive to download to everything is streamed over the internet.

The issue is that on Sky Glass only episode 1 of the show is available. This is evident when you go to the shows's programme page and you can only see 1 epsiode listed. I'd suggest email the Viewer Relations Team about the fact that the other episodes aren't available on the Sky Streaming platform: viewerR@sky.uk

Re: Sky Max On Demand

Simon+Beer — Tue, 02 Jan 2024 21:13:04 GMT

@MarkGoldsmith thank you so much!!! 😊

Re: Sky Max On Demand

Exiled-in-HH — Tue, 02 Jan 2024 21:14:51 GMT

That's interesting there are 3 episodes available for season 1 on Sky's budget service NOWTV!

Re: Sky Max On Demand

MarkGoldsmith — Tue, 02 Jan 2024 21:20:06 GMT

@Exiled-in-HH wrote:
That's interesting there are 3 episodes available for season 1 on Sky's budget service NOWTV!

Yeah i saw that when i did a Google search, hence why i realised the issue is clearly with the availability on the Sky Streaming platform so if one for the Viewer Relations Team to likely engage with the correct team to get the missing episodes added.