SKY GLASS - Black screen when loading netflix

Stuart1990 — Tue, 02 Jan 2024 16:39:36 GMT

Hi All

Just had Sky Glass delivered recently. Netflix wont load. It just appears with a black screen. Not very impressed with the whole set up upto now

Re: SKY GLASS - Black screen when loading netflix

MarkGoldsmith — Tue, 02 Jan 2024 16:46:11 GMT

Try rebooting the TV by unplugging it for a couple of minutes.

If that doesn't help you can get an app refresh Settings > System Management > Resets & Updates > refresh apps. This process is not instant and is carried out in the background so don't expect an instant solution.

Also are you connected via WiFi or Ethernet to your network?

topic SKY GLASS - Black screen when loading netflix in Sky Glass

SKY GLASS - Black screen when loading netflix

Re: SKY GLASS - Black screen when loading netflix