topic Re: Sky Glass wakey wakey in Sky Glass

Sky Glass wakey wakey

Anonymous — Sun, 31 Dec 2023 09:46:07 GMT

Good morning..

The other day I assumed my remote was on the blink as it had failed to connect to the TV on a few recent occasions.

Sky sent me a new one which was working perfectly well, but I think I've identified a problem.

The TV will not wake up to turn on (of a morning) with the remote.

The only fix is to power the TV up via the side button, then everything works well until the process repeats itself in the morning.

I have all voice automation turned off, so I can only do a vocal command by pressing the mic button on the remote..

Any ideas??

Re: Sky Glass wakey wakey

Anonymous — Sun, 31 Dec 2023 09:54:04 GMT

Just to add,

2 remotes, same issue, so we can rule that out.

And I've rebooted the TV by turning it off at the mains several times.

I've tried the current suggestions throughout the threads and wouldn't post unless I was confident this was something curious, new, or I'm missing something obvious..

Re: Sky Glass wakey wakey

Exiled-in-HH — Sun, 31 Dec 2023 11:08:15 GMT

Have you re-toggled the power saving options off?

Re: Sky Glass wakey wakey

Anonymous — Sun, 31 Dec 2023 11:09:19 GMT

I'll give that a go and report back thankyou.

Re: Sky Glass wakey wakey

krduke — Sun, 31 Dec 2023 12:39:05 GMT

I had this issue until I disabled over night power saving and the issue went away.

Since the QS024.011.00P update I have re enabled the power saving and have not seen the issue on thata version.

Re: Sky Glass wakey wakey

Anonymous — Sun, 31 Dec 2023 12:41:29 GMT

Thanks, are you saying that you disabled then re enabled the overnight power save in the latest version and the issue has been resolved now?

(Keeping overnight power save on)

Re: Sky Glass wakey wakey

krduke — Sun, 31 Dec 2023 13:04:16 GMT

That's correct.

I had over night power saving disabled in QS023 and didn't have the issue.

once the TV updated to QS24 I enabled it again and has been ok since (touch wood)

Re: Sky Glass wakey wakey

Anonymous — Sun, 31 Dec 2023 13:05:34 GMT

Thanks for the replies. Sincerely appreciated 🙏