topic My sky glass keeps showing a technical fault and going to a blue screen on all channels in Sky Glass https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-keeps-showing-a-technical-fault-and-going-to-a-blue-screen-on-all-channels/m-p/4519974#M131302 <P>My sky glass keeps saying technical fault and then the screen is going blue on all channels</P> Wed, 27 Dec 2023 21:10:13 GMT Kate1231 2023-12-27T21:10:13Z My sky glass keeps showing a technical fault and going to a blue screen on all channels https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-keeps-showing-a-technical-fault-and-going-to-a-blue-screen-on-all-channels/m-p/4519974#M131302 <P>My sky glass keeps saying technical fault and then the screen is going blue on all channels</P> Wed, 27 Dec 2023 21:10:13 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-keeps-showing-a-technical-fault-and-going-to-a-blue-screen-on-all-channels/m-p/4519974#M131302 Kate1231 2023-12-27T21:10:13Z Re: My sky glass keeps showing a technical fault and going to a blue screen on all channels https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-keeps-showing-a-technical-fault-and-going-to-a-blue-screen-on-all-channels/m-p/4519977#M131305 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3935827">@Kate1231</a>&nbsp;</P><P>&nbsp;</P><P>Try powering it off for a few minutes at the plug and try again. If it continues to happen it could be network related. How is your Glass connected to the internet (WiFi / ethernet?) What speed is your connection etc.</P><P>&nbsp;</P><P>You can run a speed test within the settings of the netflix app, this will show you the throughput the glass is getting.</P><P>&nbsp;</P><P>MikeAlanR</P> Wed, 27 Dec 2023 21:14:53 GMT https://helpforum.sky.com/t5/Sky-Glass/My-sky-glass-keeps-showing-a-technical-fault-and-going-to-a-blue-screen-on-all-channels/m-p/4519977#M131305 mikealanr 2023-12-27T21:14:53Z