topic Re: netflix on another tv in Sky Glass

netflix on another tv

spreader — Sun, 24 Dec 2023 08:17:11 GMT

morning everyone

i have the standard package for netflix but i now cannot access it on the bedroom tv ? it wasnt an issue with my previous provider .it just comes up with an error message .can anybody help solve this for me please .btw im using the sky puck

regards

Re: netflix on another tv

Philip3653 — Sun, 24 Dec 2023 08:35:53 GMT

Hi, Netflix has changed its policy on sharing its format, you cannot share your Netflix account with either another household or device, as the basic package is for one device only, the only way to get Netflix on another device is to upgrade to the next package for 2 devices, so which ever device you watched your Netflix on when you purchased it that is the default device,

Re: netflix on another tv

MarkGoldsmith — Sun, 24 Dec 2023 08:57:59 GMT

@Philip3653 that's not quite right.

the Netflix membership plan determines the number of screens you can watch at the same time, but it does not restrict the number of devices you can associate with your account. If you want to watch on a new or different device, just sign in to Netflix on that device.

@spreader what error do you get when trying to login on another device.

Re: netflix on another tv

spreader — Sun, 24 Dec 2023 09:06:32 GMT

hi thanx for the reply im getting error message nw-3-6 which is a connection issue .i can access netflix through my puck no problem on my main tv

regards

Re: netflix on another tv

MarkGoldsmith — Sun, 24 Dec 2023 09:13:17 GMT

So yeah that sounds like an issue with your bedroom TV rather than anything else like the internet isn't working on it. Do other apps work on it? Perhaps trying turning it off at the plug and see if that helps.

alao worth checking if there are pending software or apps updates on your bedroom tv that needs to be upgraded.

Re: netflix on another tv

spreader — Sun, 24 Dec 2023 09:16:24 GMT

thankyou i will give that a try and let you know how i get on

Re: netflix on another tv

spreader — Sun, 24 Dec 2023 10:04:29 GMT

ive reset everthing on my tv then tried to connect to my router with the password but still nothing ?

getting fedup now lol

Re: netflix on another tv

spreader — Sun, 24 Dec 2023 10:29:39 GMT

all sorted had to do a factory reset then sign in again with netflix once connected .thanx chaps