https://helpforum.sky.com/t5/Sky-Glass/Sky-tv-stuff-on-error-message/m-p/4516898#M130810 <P>So just got my sky glasstv and sky broadband set up&nbsp;</P><P>the tv is stuck on software error&nbsp;</P><P>checked the speed of the B-road band it's 76mps.</P><P>&nbsp;</P><P>I don't think the tv is able to update its software&nbsp;</P><P>Help please!</P> Fri, 22 Dec 2023 17:07:14 GMT Ola333 2023-12-22T17:07:14Z https://helpforum.sky.com/t5/Sky-Glass/Sky-tv-stuff-on-error-message/m-p/4516898#M130810 <P>So just got my sky glasstv and sky broadband set up&nbsp;</P><P>the tv is stuck on software error&nbsp;</P><P>checked the speed of the B-road band it's 76mps.</P><P>&nbsp;</P><P>I don't think the tv is able to update its software&nbsp;</P><P>Help please!</P> Fri, 22 Dec 2023 17:07:14 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-tv-stuff-on-error-message/m-p/4516898#M130810 Ola333 2023-12-22T17:07:14Z https://helpforum.sky.com/t5/Sky-Glass/Sky-tv-stuff-on-error-message/m-p/4516900#M130812 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3932656">@Ola333</a>&nbsp;</P><P>&nbsp;</P><P>Unplug the TV from th wall for 2 mins and try again. If possible connect the TV via ethernet cable, even just for initial set up helps.</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 22 Dec 2023 17:09:42 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-tv-stuff-on-error-message/m-p/4516900#M130812 mikealanr 2023-12-22T17:09:42Z