topic Re: Sky Cinema subscription access gone after after grading to SkyGlass in Sky Glass https://helpforum.sky.com/t5/Sky-Glass/Sky-Cinema-subscription-access-gone-after-after-grading-to-SkyGlass/m-p/4513403#M130317 <P>We are going from Sky Q to Glass - But SkyGlass being deliverd Thursday (Monday today) and are getting Sat signal issues and SkyCinema isnt available - even though it shows up in my portal</P> Mon, 18 Dec 2023 14:31:21 GMT AJAMES67 2023-12-18T14:31:21Z Sky Cinema subscription access gone after after grading to SkyGlass https://helpforum.sky.com/t5/Sky-Glass/Sky-Cinema-subscription-access-gone-after-after-grading-to-SkyGlass/m-p/4512637#M130206 <P>Upgraded Sky Cinema yesterday and today upgraded to SkyGlass - Have seen today that we have lost our subscription to Sky Cinema and asking to re-register/subscribe</P><P>&nbsp;</P><P>How do we get around this as I am not paying twice for Sky Cinema</P> Sun, 17 Dec 2023 17:50:20 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Cinema-subscription-access-gone-after-after-grading-to-SkyGlass/m-p/4512637#M130206 AJAMES67 2023-12-17T17:50:20Z Re: Sky Cinema subscription access gone after after grading to SkyGlass https://helpforum.sky.com/t5/Sky-Glass/Sky-Cinema-subscription-access-gone-after-after-grading-to-SkyGlass/m-p/4512769#M130215 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3196892">@AJAMES67</a>&nbsp;</P><P>&nbsp;</P><P>What was your previous Sky product? Was it Q or have you added Glass to your Stream account? What does my Sky show you as being as being subscribed to?</P><P>&nbsp;</P><P>If coming from Q some useful info: <A href="https://www.sky.com/help/articles/bills-and-payments-sky-glass-first-bill-after-switching" target="_blank">https://www.sky.com/help/articles/bills-and-payments-sky-glass-first-bill-after-switching</A></P><P>&nbsp;</P><P>MikeAlanR</P> Sun, 17 Dec 2023 20:44:28 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Cinema-subscription-access-gone-after-after-grading-to-SkyGlass/m-p/4512769#M130215 mikealanr 2023-12-17T20:44:28Z Re: Sky Cinema subscription access gone after after grading to SkyGlass https://helpforum.sky.com/t5/Sky-Glass/Sky-Cinema-subscription-access-gone-after-after-grading-to-SkyGlass/m-p/4513403#M130317 <P>We are going from Sky Q to Glass - But SkyGlass being deliverd Thursday (Monday today) and are getting Sat signal issues and SkyCinema isnt available - even though it shows up in my portal</P> Mon, 18 Dec 2023 14:31:21 GMT https://helpforum.sky.com/t5/Sky-Glass/Sky-Cinema-subscription-access-gone-after-after-grading-to-SkyGlass/m-p/4513403#M130317 AJAMES67 2023-12-18T14:31:21Z