Sky + HD not working

Alison182 — Wed, 07 Oct 2026 10:41:18 GMT

None of my TV channels are working and hadn't been working for the last 24 hours.

I just have a blue screen.

Message says

Your Sky + HD box isn't getting a Satellite signal.

Re: Sky + HD not working

Annie+UK — Wed, 07 Oct 2026 10:45:07 GMT

See question Q23 in my Sky Plus F⋅A⋅Q for No Satellite Signal

"No Satellite Signal" is an error generated by your Sky box, it has nothing to do with broadband (Internet connectivity) and usually indicates an issue with one or more of the following

The Dish is misaligned (not all transponders are getting through, thus some channels may be affected and others not)
The Tuners in the sky box
The input sockets on the Sky box
The plugs on the cables
The cables themselves
The Sockets on the dishes LNB
The dishes LNB has gone faulty for the connections the box is using
You have plugged your Sky+ box into a dish that is only compatible with Sky Q

Please Note: Sky+ is now a legacy/obsolete service that Sky are replacing with their newer services: Sky Glass and/or Sky Stream

You may have to call out a local satellite installer ( at your own expense ), unless you already have Sky Protect insurance, to check/fix your system, another option is to move to Sky Glass and/or Sky Stream (self-install, no engineer required)

Further help: https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-plus-error-message-broken-image

topic Sky + HD not working in Sky+

Sky + HD not working

Re: Sky + HD not working